At American Balls And Reptiles, Hidden valley reptile and pets, operating under americanballsandreptiles.com, we are committed to providing an exceptional online shopping experience, and this extends to our shipping policy. We understand that when you order products for your pet, you want them delivered quickly, safely, and without hassle. That’s why we are proud to offer free shipping for all orders, ensuring that your pet’s needs are met without any extra shipping costs on your end.
Behind the Scenes: Your order is packed with love (and chew-tested by our office dog, Biscuit) within 3 business days. Weekends? We’re busy napping like lizards. 🦎💤
Why So Speedy?: We pre-stock our toughest toys, so your pup’s indestructible ball or your bearded dragon’s new climbing wall is ready to roll.
Standard Shipping: Your package will trot to your doorstep in 15–20 business days, whether you’re in Miami, Mumbai, or the middle of Montana.
Tracking Magic: Get a tracking number the moment your order ships. Watch it journey from our warehouse to your home—no GPS collar required!
Our shipping process is designed with your convenience in mind. Once you place an order, it undergoes prompt processing to ensure that it reaches you in the shortest possible time. We collaborate with reputable carriers who share our commitment to excellence, guaranteeing that your order is handled with care from our warehouse to your doorstep.
While we strive to expedite every order, please note that processing times can vary based on product availability and the specifics of your order. Rest assured, our team puts forth every effort to dispatch your order swiftly.
We also understand that our furry friends are spread far and wide, and while we offer broad coverage, certain geographical limitations may apply. We encourage you to reach out to our dedicated customer service team for any specific inquiries related to shipping locations, delivery times, or special requests. Our team is committed to providing personalized support, ensuring that your questions are answered and your needs are met to the best of our ability.
Furthermore, we believe in transparency and communication. Should there be any unexpected delays or issues with your shipment, our customer service team will promptly reach out to provide updates and work diligently to resolve any concerns. Your satisfaction and the happiness of your pet are our top priorities.